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Technical Support Engineer
20 / 05 / 2020 1378 Views
  • Services

Being a Technical Support Engineer is a huge responsibility that our Service Team willingly takes every time we're at Customers’ site.

We created a complete system of specialized activities that focuses on providing outstanding services for our Customers according to their requirements. Being a “full production cycle” manufacturer enables us to control each and every stage of product development, building a strong team of professionals who know how it’s done!

Let's us share some details about what we exactly mean saying “Triol Service”.

User manuals

Triol provides each Customer with a complete set of manuals. By purchasing our products, you obtain both informative and clear Quickstart, Operation, Programming, and Troubleshooting manuals and all necessary instructions and drawings to achieve the best results in implementing Triol products.

Project work management

This service sector includes full package research of Clients’ site, taking into account all the requirements, to correctly set up, configure and integrate Triol products into existing equipment complex.

Training

Product Champions approval. Triol provides a person-centered approach and develops a training program for an employee who is to operate Triol products, resulting in certified qualified personnel formation.

Training Product Champions, Triol provides high-quality training using all available forms such as personal advice, video instructions, manuals, etc. The training purports to ensure the continued advancing of professional skills.

Sharing the experience

Product Champions gain competencies to train their colleagues. Our experience is evidence that Product Champions can share their skills and reach the minimal loss of the content. We endeavor to uphold the high standard in this area.

Spare parts

Providing our Customers with spare parts on attractive terms, we give the ability to pay upon the expiration of the warranty period in a simple way: if you need a guarantee, it is already with you at your site. If there’s no such need, you’re able to pay after the end of the warranty period. Such terms completely minimize the time of spare parts arrival to the Customer site. It is also available to purchase particular spare parts from our warehouse in the United States.

Customer Support

Our specialists are always by your side to solve any problem you may face. We offer requests handling by our service engineers’ visit on Customers’ site.

Online Customer support

We try to keep abreast of any developments. Internet of things, social media, messengers, Triol Cloud Drive. Our high-qualified technical engineers keep in touch with you anytime you need our help.

Customer satisfaction is the core of Triol policy. We provide our Customers with whatever is required in a short space of time.

Triol is ready to provide support in any way with Customers friendly focus. We render our services in exchange for our Customers satisfaction. You can afford to become complacent about any of our services.


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Getting closer and understanding our Customers, Partners, and Suppliers are the core values that reflect in our work

We are glad to announce the launch of our new website triolcorp.eu. An absolutely new approach to the UIUX, high performance, clear and engaging content. You will be pleasantly surprised by how we put everything you would like to know about Triol elegant and fundamental solutions in a user-friendly design. Share your experience from interacting with us, feel free to contact us on triolcorp.eu

 
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News

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Blogs

Read and share our experts' vision in the Blog section

 
 
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Pages you may find interesting

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Triol Solutions help you find the right product for your project and get acquainted with our innovations

 
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Check a versatile list of our project

 
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You're welcome to check our User Manuals

Please, pay your attention to our updates

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Updated

AK06 Programming
Manual with
UMKA03 controller

 
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Copyright © Triol Corporation Ltd.
1993-2020. All Rights Reserved

 
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Maximize production with state-of-the-art Triol Drive

Smart, easy-to-start, reliable and cost-saving Triol VSD for ESP application will help you to achieve your business objectives.

Maximize oil production with Triol VSD!

 
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Implantation of new unique methods of testing Triol Corporation products

 
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Oil Operators Meet Power Company’s Harmonics Requirements with Triol Clean Power Solution

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Triol Product Catalogs

are available to download for free

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Get supremacy advantage on drive market with Triol solutions

We offer you new game-changing drives which help you outperform them and reach your satisfaction because of our technical features and partnership benefits.

Most of options are already in drive TRIOL AT24 – you don't need buy more.

 
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Triol Product Catalogs

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Triol АТ24 VFD line SD power cell

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Hoisting Tool for Electrical Cabinet

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Win the competition with the innovative functionality of the conveyor control!

The main criteria for defeating competitors

  • No downtime process operation
  • Cost-effective control system by optimizing cost, energy costs and high reliability
  • Accuracy of maintaining technological parameters of conveyor movement
  • Control of smooth start and stop of the conveyor
  • Synchronizing the speed of multiple pipelines
  • Full motor protection
  • Ease of use
  • Flexibility and ease of operation
 
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AT24 STRONG DRIVE - HIGH PERFORMANCE LIFE!

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Triol АТ24 VFD line SD power cell

 
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Triol Product Catalogs

are available to download for free

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1993-2020. All Rights Reserved

 
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Lift-up your elevator business with
Triol dedicated Drive

Unique VFD design and software algorithms allow to operate with variety of elevator systems

  • geared and gearless
  • induction motors and permanent magnet motors
  • open loop or closed loop
  • support of Incremental, EnDat and SinCos rotary encoders
  • for new projects or modernization of old ones
  • any type of control system

Comfort, safety, reliability and efficiency… you need the most for your elevator

 
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Do not miss new elegant solutions!

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AT24 STRONG DRIVE - HIGH PERFORMANCE LIFE!

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Triol news
 

Hoisting Tool for Electrical Cabinet

 
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Triol Product Catalogs

are available to download for free

Triol Catalogs
Triol Catalogs
 

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1993-2020. All Rights Reserved

 
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Get market leadership with Triol Drives

8 Integral Components Of Leadership

  • 14 lines of LV and MV VFDs for many applications
  • Commissioning support on first units installed
  • On-time delivery with logistics strategy in the US
  • Minimum inventory with all-in-one drives
  • Technical excellence, intelligent control and simple interface
  • Project exclusivity to secure the bid
  • Engineering support and product customization
  • Price advantage

Let’s Get Market Leadership Together!

 
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Transforming the world

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Triol АТ24 VFD line SD power cell

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Triol Product Catalogs

are available to download for free

Triol Catalogs
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Copyright © Triol Corporation Ltd.
1993-2020. All Rights Reserved

 
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Outcompete with

A wide range of products ensures participation in almost all drives projects. Triol AT27 is your ideal product that guaranteed maintenance of the technical process.

 
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Triol Product Catalogs

are available to download for free

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Triol Catalogs
 

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Do not miss new elegant solutions!

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Triol AT27 VFD Vacuum Switch

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1993-2020. All Rights Reserved

 
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Add huge benefits to your great proposal

Triol offers the most competitive price, try and buy payment terms for first units. Motor adaptor and all connections are included in to the price. Consignment Stock - for extra needs.

 
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Downhole Measuring System TM01: product line extension

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High-temperature Downhole Measuring System TM01-18

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Triol Product Catalogs

are available to download for free

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Triol Catalogs
 

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1993-2020. All Rights Reserved

 
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Get a critical edge by small investment with Triol’s downhole sensors

Critical edges to become a market leader

  • Best economical offer
  • Excellent service
  • Large production scale
  • Experienced vendor
 
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Check our News section

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Triol news
 

Downhole measuring systems: what's on the market?

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Triol news
 

Downhole Measuring System Triol TM01: new generation of surface unit

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Triol Product Catalogs

are available to download for free

Triol Catalogs
Triol Catalogs
 

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1993-2020. All Rights Reserved

 
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